As the first independent sexual wellness media we’ve decided to make a complaints and recall page.
The purpose of this page is to enable you to submit complaints about websites or products (sex toys and lubes), allowing us to:
a) Assist you in contacting the webshop and identify patterns in how different webshops handle issues such as return policies.
b) List products recalled due to production errors or other defects. You can find this overview further down. Use it to avoid purchasing products that others have reported issues with.
Complaint about a webshop/product
Recalls (updated continuously)
The following is a list of sex toy recalls and warnings reported since 2016. The list will be updated continuously. It’s therefore a good idea to take a look here before buying sex toys or lubes:
| Date | Product name | Issue type | Read more |
|---|---|---|---|
| 02.21.2024 | “Unisex by Eros” | Recall | Click here |
| 10.24.2023 | “Divine’s Vibrating Pearl Love Egg” | Recall | Click here |
| 04.03.2023 | “Babeland’s New Geoduck Vibrator” | Recall | Click here |
| 02.01.2018 | “Lush Vibrators” | Warning | Click here |
| 02.08.2017 | “Black Power Wand” | Recall | Click here |